Permanent Recruitment • Sales & Marketing
closeCustomer Service Manager
- Industry
- Data, Technology & Finance Services
- Languages
-
- Dutch – Fluent
- French – Fluent
- English – Very good
- Education
- Bachelor in Idea and Innovation Management
- Location
- Halle – Ninove – Aalst area
- Salary expectations
- From €3.500 gross/month + benefits
Expertise
- 7 years of B2B customer success and client service
- Managing a Benelux portfolio of medium and large clients
- Daily client meetings, technical questions, tickets and escalations
- Translating client needs into technical requirements, coordinating with international teams
- Training and informal coaching of 3 colleagues
- Process improvement