Permanent Recruitment • Sales & Marketing

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Customer Service Manager

Industry
Pharmaceuticals, Manufacturing
Languages
  • Dutch – Fluent
  • French – Very good
  • English – Very good
Education
Bachelor in Business Management – Marketing
Location
Halle – Dilbeek – Ninove – Aalst area
Salary expectations
From €5.200 gross/month + benefits

Expertise

  • 20+ years of experience in customer service and commercial support
  • Customer service coordinator in pharma: complaints management, order administration and stock management
  • Public tenders and contracts
  • Sales reporting
  • People management: led teams of customer service employees and planners
  • Rollout of a new CRM system and implementation of new projects
  • Software: SAP, CRM and Excel

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